Frequently Asked Questions

Investment scams often involve fake wealth management platforms, unregulated trading platforms, or Ponzi schemes. Recommended steps:

1. Immediately cease all fund transactions to avoid further losses.

2. Preserve all evidence, including transaction records, platform promotional materials, and chat logs with customer service.

3. File a police report with the local economic crime investigation unit and submit all evidence; authorities will investigate traceability.

4. Pursue legal remedies – engage a lawyer to pressure the involved platform or third‑party payment providers to freeze funds or recover investments.

5. Stay vigilant to avoid repeat scams – many fraudsters pose as “recovery agencies” demanding upfront service fees, which are often secondary scams.

If you discover unauthorised card transactions, take these steps immediately:

1. Freeze the card: Contact your bank's customer service to request a temporary freeze to prevent further losses.

2. File a chargeback dispute: Some banks support dispute claims for fraudulent transactions – submit a request to recover the funds.

3. File a police report: Report the incident to local police with card transaction records and bank statements as evidence.

4. Contact a lawyer: If the bank refuses to refund, a lawyer can help appeal or take legal action to recover the money.

Recovery from task‑based scams is challenging but still possible. Recommended actions:

1. Report to police immediately: Provide all relevant evidence including chat logs, payment receipts, and the scammer's account details.

2. Join support groups of other victims to gather more clues and increase the chance of case acceptance.

3. Seek legal assistance: Lawyers can help provide a detailed case analysis to police and pursue legal action against the perpetrators.

4. Stay alert to secondary scams – some criminals pose as “victim support” groups asking for extra fees. Be cautious.

Success rates depend on case type, fund flow, and other factors. Our professional team strives to maximise recovery chances. Generally:
Credit card fraud: success rate above 80%
Online fraud: higher recovery rate when funds have not been transferred yet
Illegal fundraising / P2P investment fraud: more difficult, but legal action can increase chances.

Identify potential fraud platforms by these red flags:

1. No financial license or use of fake “international registration numbers”.

2. Inability to withdraw funds, or requests for “tax” or “margin” payments.

3. Customer service aggressively urges deposits, promoting “guaranteed profits”.

4. Fake trading data and manipulation of prices in the backend.

If in doubt, submit the platform link for a free authenticity check.

Yes, but it requires professional intervention. Cross‑border fraud involves complex fund flows across multiple countries.

Through our international legal network and cooperation with police and regulators across jurisdictions, we can assist in:

1. Locating and freezing involved accounts;

2. Tracing cryptocurrency flows on the blockchain;

3. Facilitating cross‑border judicial cooperation and initiating international litigation;

The earlier you act, the higher the recovery success rate.

Yes, with professional on‑chain tracing technology.

We use blockchain forensic tools to track fund paths:

1. Identify exchange accounts where funds were deposited;

2. Submit forensic reports to request exchange freezing of involved addresses;

3. Initiate judicial cooperation with relevant countries for investigation;

On‑chain assets are transparent and traceable – if not yet laundered, recovery rates are very high.

The earlier you engage us, the easier it is to recover funds. Optimal timing:

1. Within 1–72 hours of the scam: funds may not have been fully transferred – the highest success rate period.

2. Within 1–30 days: freezing applications and platform investigations are still feasible.

3. Beyond 30 days: on‑chain tracing and international cooperation can still help.

Don't wait! The longer you delay, the more funds can be dispersed through money laundering networks.